103 EXCEPTIONAL BENEFITS TERMS & CONDITIONS EXPLORA EARLY BOOKING BENEFIT — A ll journeys and all suite categories, including the Inaugural Journeys Collection, are eligible for this benefit — O ur Journey Together programme applies to this offer — The programme offers savings for bookings of minimum 5 suites (10 guests min) per single journey — Our Cancellation policy applies — Our Flexible Journeys policy applies — The benefit only applies to the journey fare and not on any additional components or add-ons of the journey experience — After the eligibility period, the benefit will be removed from the booking if the guest cancels or rebooks into a new booking on the same ship and sail date, applies a fare change, or changes the ship or sail date of the booking; certain other changes to the booking may also result in the removal of the offer — The benefit is subject to ship and sail date availability and may be withdrawn at any time FLEXIBLE JOURNEYS POLICY — Our journeys can be amended or moved at no additional charge: — Ocean Suites: up to 120 days before departure — Ocean Penthouses: up to 120 days before departure — Ocean Residences: up to 200 days before departure — Amends allowed: Name change (1 name must remain the same from the original booking) — All amend and move requests should be submitted to the Explora Experience Centre via email or phone — The date of departure of the New Journey is 180 days earlier or 180 days later than that of the Original Journey departure date — The New Journey should have the same journey length or a longer journey length than the Original Journey — If the price of the New Journey is higher than that of the Original Journey, the journey fare difference should be covered by the guest. Our payment policy applies — The New Journey should be booked in the same suite category or in a higher suite category than the Original Journey — If the price of the New Journey is lower than that of the Original Journey, the journey fare difference will be granted to the guest in the form of a future journey credit, which will be valid for 2 years from issuing date JOURNEYS FOR SOLO TRAVELLERS — A single supplement is applied to the journey fare only (excluding the taxes and port charges on the second berth) ADDITIONAL GUESTS AND YOUNGER TRAVELLERS Ocean Suites: — Maximum occupancy options: triple — 2 adults plus 1 child — Convertible sofa beds are limited to use by 1 child only — Ocean Suites featuring a convertible sofa bed are subject to availability Ocean Penthouses and Ocean Residences: — Maximum occupancy options: quadruple — 2 adults plus 2 children — 3 adults (without children) — Convertible sofa beds are limited to use by either 2 children or 1 adult (use by 1 child plus 1 adult is not available) — Ocean Penthouses and Ocean Residences featuring a convertible sofa bed are subject to availability CANCELLATION POLICY The following administrative and cancellation fees are applied to reservations in case of cancellations: Ocean Suites and Ocean Penthouses: If a Journey is cancelled: — Up to 151 days before departure an administration fee per person applies: EUR 200 / USD 200 / CAD 250 / GBP 150 / CHF 200 / AUD 250 / NZD 250* — From 150 to 121 days before departure: 15% of total Journey fare — From 120 to 91 days before departure: 25% of total Journey fare — From 90 to 61 days before departure: 50% of total Journey fare — From 60 to 31 days before departure: 75% of total Journey fare — Less than 31 days before departure: 100% of total Journey fare. Cancellation terms and conditions may vary by market. Ocean Residences: If a Journey is cancelled: — Up to 201 days before departure an administration fee per person applies: EUR 400 / USD 400 / CAD 500 / GBP 300 / CHF 400 / AUD 500 / NZD 500* — From 200 to 151 days before departure: 25% of total Journey fare — From 150 to 121 days before departure: 45% of total Journey fare — From 120 to 91 days before departure: 65% of total Journey fare — From 90 to 61 days before departure: 85% of total Journey fare — Less than 61 days before the departure: 100% of total Journey fare. Conditions may vary by market PAYMENT POLICY Ocean Suites and Ocean Penthouses: — 25% deposit upon booking — Deposit to be paid — within 3 days up to 121 days before departure — within 1 day from 120 to 91 days before departure — Final payment due no later than 90 days before departure Ocean Residences: — 25% deposit upon booking — Deposit to be paid — within 3 days up to 181 days before departure — within 1 day from 180 to 151 days before departure — Final payment due no later than 150 days before departure For reservations taking advantage of the Explora Early Booking Benefit, full payment is due upon booking (within 7 days). FOR MORE INFORMATION ABOUT OUR BOOKING TERMS & CONDITIONS PLEASE VISIT explorajourneys.com/terms-conditions * The Administration Fee is non-refundable however it may be put towards a new booking that is made within twelve (12) months of the cancellation date. The Administration Fee is only applicable to one (1) new booking and if unused within twelve (12) months of the cancellation date it is forfeited. It may also be forfeited if the new booking is cancelled. BACK TO CONTENTS
RkJQdWJsaXNoZXIy OTQ5NjY=